Student and professional accommodation in Leeds

Rent is payable by direct debit. A direct debit is a preauthorised payment under which an account holder authorises a bank to pay a fixed amount such as a rent payment or variable amounts (such as those called for in bills or invoices) directly to a landlord, for example, at regular intervals. Your rent will be collected automatically once this has been set up.

If you are a student, the rent is paid in quarterly instalments. Professionals can pay in monthly instalments.

We do have a large student complex called the Triangle, details of which can be found on our website. Rooms can be rented individually or as a complete apartment of 5 or 6 bedrooms. www.parklanetriangle.com

Yes we have individuals rooms to let within shared student houses. In these you will have your own room, but will share communal facilities.

No, the price is per person in relation to the number of bedrooms in the house.

If there are any aspects of the Contract you do not understand, a member of the lettings team would be more than happy to go through the terms with you.

You can either come to the property and one of our negotiators will take you to the property, or you can meet at the property. You will be asked which you prefer when you book your viewing. 

Yes we are open for viewings on Saturdays from 10am to 5pm.

Details of what you need to do at the beginning of your tenancy are available on ‘My Parklane’, the one stop shop on our website for everything you need to know.

Yes, all properties come furnished including kitchen appliances.

An inspector will visit your property following the return of all of the keys from the previous tenants to record the condition and any damage caused to the property. You will also be issued with an inventory and Schedule of Condition which is a detailed list of all items and their condition throughout the property. You should check that all items listed on the inventory are present and are in the condition described on the inventory, record any damages and return the inventory to the office within 14 days. We will use this when you vacate your home at the end of the tenancy, so it is important to make sure it is returned to us.

Take a note of the meter readings and serial numbers and contact the utility provider to register the gas, electric and water in your name. We will also require a copy of this information.

It may be possible for you to decorate certain rooms in houses. It is critical that you get written permission from the Manager at the office first. There will be obvious conditions such as ensuring that the decoration is done in a good workman like manner and make sure that paint doesn’t damage carpets or furniture.

This is a document that indicates how energy efficient and environmentally friendly the property is.

Parklane will instruct HIVE Property Services, a maintenance company that not only attends to repairs, but also provides a 24 hour emergency call out service. To report any maintenance problems with your property, contact Hive Property Services and give them as much information as possible regarding the problem. They will allocate the job on a priority basis. Hive Property Services will inform you of when a tradesman will be attending your property. They have a set of your keys so you do not need to be present at the time, if it is not convenient. Hive Property Services can be contacted via telephone on: 0113 224 4610 or via e-mail repairs@hiveliving.co.uk . If you need to visit their offices at any point their address is Unit 9, 1 Weaver Street, Leeds, LS4 2AU.

It is your responsibility to purchase a TV licence; it is against Television Licensing authority law to be without a TV licence for any TV's within your property.

This is the tenant’s responsibility and you should make sure all light bulbs are working when you leave the property.

Yes, you are responsible for insuring any personal possessions within your property. 

It is the tenant’s responsibility to tend to the garden. This includes maintaining the grass, hedges, weeding and generally keeping the garden tidy. If you do not maintain the garden to a satisfactory level then Hive have been instructed to maintain this for you and will charge you for this service. Hive will carry out a gardening round every 4-6 weeks throughout the growing season which is generally between April and the end of October

Unfortunately not.

We understand the need for privacy however locks on internal doors create a whole series of issues so unfortunately in most cases we cannot allow this. If a lock is put on a door then it will be removed and the tenant will be charged for the removal and any damage to the doors.

Our properties are fully furnished, but we do NOT provide items such as kitchen utensils and bedding, therefore you will need to bring these with you when you move in.

Tenants are requested at all times to have respect and consideration for all residents within their property and their neighbours. They are requested to refrain from playing loud music and the use of abusive language/behaviour. We will speak to them but if the problem continues, you can also seek advice from Leeds City Council's Environmental Health dept. noise service.

This varies from property to property. Please enquire at our office.

On an Assured Short hold Tenancy Agreement, you're legally bound until the end of your tenancy period. We can however consider ending your tenancy if you have a replacement. This individual will need to meet all of our criteria and be able to provide full guarantor details prior to the process being complete. If you request the Landlord or Agent to re-advertise / re-let the Property (or part thereof) then you will be liable for the marketing costs, including £15 (inc. VAT) per viewing, £150 (inc VAT) for website/portal marketing costs and £50 (inc. VAT) for administration costs. If you need any further information on this process please contact a member of the lettings team.

Generally we don't, but this very much depends on the particular house that you're interested in, please ask during the viewing.

If you are experiencing difficulties paying your rent don’t ignore the problem and hope it will go away. The sooner you let us know of any extenuating circumstances the quicker we can try and work with you. Please contact your Property Consultant to discuss the situation.

To ensure that both health and safety regulations are maintained at all times, we request that tenants do not bring their own furniture or electrical goods into the property. All furniture or furnishings brought into the property must comply with the Furniture and Furnishings Safety Regulations and electrical goods should have been PAT tested (Portable Appliance testing). The Tenant is responsible for removal of any personal items at the end of the tenancy.

Unfortunately not as the rent and deposit are quite separate. The final instalment of rent is payable in full by direct debit as per the terms of the contract.

Normally for a fixed term of 12 months but this depends on the property.

No. If the bills are in the names of the tenants, it is the tenant’s responsibility to ensure the final utility bills are settled in full.

Fees in lettings process: Fees you may be liable for during the tenancy. Parklane do not charge tenancy signing fees or upfront administration fees for letting properties. In some circumstances, a reasonable charge may be payable to cover actual costs incurred by the landlord or the agency: (1) If the tenant requests the Landlord or Agent to visit the Property because the Tenant has lost any keys/access and cannot get into the property or is otherwise locked there will be a maximum of £35 (inc VAT) or the actual cost of the “out of hours” service invoice payable. (2) To reset any alarm (unless due to the fault of the Landlord or anyone for whom the Landlord is responsible) the Landlord or Agent reserves the right to charge a maximum of £50 or to cover invoice costs of an “out of hours” call out service. (3) If the Tenant requests the Landlord or Agent to re-advertise / re-let the Property (or part thereof) then the Tenant will be liable for the marketing costs, including £15 (inc. VAT) per viewing, £150 (inc VAT) for website/portal marketing costs and £50 (inc. VAT) for administration costs. (4) Where the tenant loses or damages a key/access card or fob replacements will be charged at £15 (inc VAT). (5) The Landlord or Agent reserves the right to chargeinterest at the rate of 3% per annum above the base rate of the Bank of England on any rent or other money lawfully due which is in arrears for more than 14 days after the day on which it became due (such interest to be paid both before and after any Court Judgment). Should it become necessary to submit a claim to the County Court, additional charges to cover all preparation and recovery costs and Court fees will be added to the claim.

You should return the keys to our office no later than 12 noon on the last day of your tenancy. If the keys aren’t returned, the new tenants will not be able to move in, so it is of major importance to return all keys within the allowed timescale. If a housemate is leaving early then please collect their keys before they depart. If your keys are not returned, you may be charged for the locks to be changed, or you may even have to pay to house the new tenants in a hotel until all keys have been returned – a hassle and expense that can be avoided with planning.  

Yes a deposit is a returnable sum (subject to any charges for cleaning / damages) and the amount payable will depend on the specific property. The deposit will not need to be paid again should you choose to continue your contract with Parklane in the same property.

In order to facilitate the process of returning your deposit you will need to provide proof of payment of your final utility bills (gas, electric, water and council tax), complete with meter readings.  We need all original utility bills proving settlement of accounts as from the last day of your tenancy. These must be stamped to show proof of payment or accompanied by a bank statement showing corresponding switch/cheque payment details or you can provide a letter from your supplier explaining that your account is clear. If you are a student you should be exempt from Council Tax but you will need to contact Leeds City Council for further information.

You can pay the deposit by debit / credit card in the office or online at www.parklaneproperties.com/online-payment

We want to re-imburse your deposit in full so please make sure the property is returned to us in a condition that is clean, lettable and without damage, exceeding wear & tear. Cleaning and removal charges are the most common deductions made against deposits. Some housemates may depart early, leaving the remaining tenants to clean and clear the rest of the house. This can lead to a rushed job and monies being deducted for additional cleaning to bring the property back up to standard. What ever you do, don’t have your moving out party the night before, it could be very costly!!!

You should pay the deposit at the time of signing the Contract.

The deposit will be returned following expiry of the Tenancy (and the return of the keys) subject to any deduction that the Landlord is entitled to make from it. Payment of the deposit or any balance of it will be made within 10 working days of the Landlord and the Tenant agreeing the allocation of the deposit. Please refer to the terms of your Tenancy Agreement for further details.

The deposit is safeguarded by one of the following schemes: The Tenancy Deposit Scheme, which is administered by: The Dispute Service Ltd, Tenancy Deposit Scheme, PO Box 1255, Hemel Hempstead, Herts, HP1 9GN. Phone: 0300 037 1000. Web: www.tenancydepositscheme.com Email: deposits@tenancydepositscheme.com mydeposits which is administered by: Tenancy Deposit Solutions Ltd, 1st floor, Premiere House, Elstree Way, Borehamwood, Hertfordshire, WD6 1JH. Phone: 0333 3219401. Web: www.mydeposits.co.uk Email: info@mydeposits.co.uk

The deposit will be paid to you by cheque or directly into your bank account upon completion of the deposit return process. Please provide us with a forwarding address and your bank details.

Not usually, although we do require every tenant to have a guarantor. This needs to be someone that is a UK resident, a homeowner and fully employed.

You need to ensure that all your forwarding addresses are provided to all necessary sources e.g banks, insurance, credit card, utility companies. You don’t want new tenants knowing all of your personal details so the easiest way to do this is through Royal Mail's 'Home Redirections Service' (www.royalmail.com) to forward mail from your old address to your new one. You will not be able to re-enter the property once your tenancy has ended so make sure this is done a few weeks in advance.

If you do not have anyone who can act as a guarantor, please speak to a member of the lettings team and we will see if any alternative arrangements can be made.

Please talk to a member of the lettings team to discuss making alternative arrangements.

You would sign a Fixed Term Assured Shorthold Tenancy Agreement. Once signed, the Contract is legally binding on all parties and you are liable for rental payments for the full period of the Contract. Please speak to a member of the lettings team if you require any further information regarding the Agreement.

In order to fulfil our requirements, each tenant needs to complete an application form and provide us with photo ID, return the guarantor forms and additional supporting documents, complete a Direct Debit mandate and pay the deposit and rent. Please note this must be done for all tenants under the joint and several Assured Shorthold Tenancy Agreement. Once this process is complete, we can issue keys to you on the day your tenancy starts.